Returns & Exchanges
At OAK + FORT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on eligible items in their original condition. Please note that final sale items and certain accessories are non-refundable to maintain our quality standards.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring you include the provided packing slip.
Ship Your Return
Affix the prepaid shipping label to your package and drop it off at any authorized courier location; a small return shipping fee will be deducted from your refund.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing